Account Manager - Christchurch NZ
About this role
Join us and experience Bunnings from the other side of the counter!
What’s in it for you when you’re part of our team:
Team discount at Bunnings and other Wesfarmers brands including Kmart
Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
12 weeks paid parental leave, regardless of gender
Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build
About the role
Ready to build meaningful customer partnerships and grow your commercial sales career with one of New Zealand's most trusted brands?
At Bunnings, we're continuing to invest in our Commercial business, creating exciting opportunities for experienced sales professionals to make a real impact. Based in Christchurch, this Account Manager role offers the chance to manage and grow an established customer portfolio while helping us better support our Mandarin-speaking trade and business customers across the region.
You'll join a collaborative team that is focused on delivering outstanding customer outcomes and identifying opportunities for growth. Whether you're strengthening existing relationships, reconnecting with past customers or winning new business, you'll have the autonomy to shape your own success while enjoying pathways that are yours to build.
With the support of a team committed to Inspiring you to give it a red hot go, you'll be empowered to develop your skills, expand your network and make a lasting contribution to our Commercial growth journey.
What's involved
This role is all about building strong relationships, creating value for customers and helping businesses succeed.
You'll have the opportunity to:
Manage and grow an existing portfolio of Trade, Builder and Commercial customers across Christchurch and the wider region.
Develop tailored sales strategies that identify growth opportunities and strengthen customer partnerships.
Engage with Mandarin-speaking customers, providing exceptional service and helping them navigate Bunnings' products and solutions.
Generate new business through proactive relationship building, networking and customer outreach.
Re-engage former customers and uncover opportunities to expand market share.
Work closely with local store teams and Commercial colleagues to deliver the best possible customer experience.
Use your product knowledge and commercial acumen to provide practical solutions that support customers' projects and business goals.
Contribute to a positive safety culture and help ensure safety remains at the centre of everything we do.
About You
You're a relationship-focused sales professional who enjoys connecting with people from diverse backgrounds and building trust through great service.
You'll thrive in this role if you're proactive, commercially minded and motivated by delivering results while genuinely helping customers succeed. You're comfortable developing new business opportunities, maintaining strong customer relationships and collaborating with others to achieve shared goals.
Most importantly, you're someone who values teamwork, embraces challenges and enjoys being part of a supportive environment where colleagues celebrate success together.
What you'll need
Previous experience in Account Management, Business Development or Commercial Sales.
Ability to communicate confidently in both Mandarin and English.
Experience building and maintaining long-term customer relationships.
Strong negotiation, influencing and relationship management skills.
A track record of achieving sales targets and identifying growth opportunities.
Confidence engaging with a wide range of stakeholders across trades, construction, commercial or related industries.
Strong organisational skills and the ability to manage multiple priorities.
A commitment to safety and delivering exceptional customer service.
Knowledge of the building, trade or construction industry will be highly regarded.
Ready to join us?
If you're looking for an opportunity to grow your career, make a genuine impact and help strengthen relationships with Christchurch's business community, we'd love to hear from you.
Apply now with your CV and Cover Letter and join a team that's committed to supporting your success.
Nau mai, haere mai - you’ll be part of a workplace where you’ll feel like you belong.
We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. Join us in shaping a workplace that celebrates all voices, perspectives, and contributions and reflects the communities we serve across Aotearoa. We value te reo Māori and tikanga Māori, and we respect the whenua we do business on.
Please note, you must be age 15 or over to apply for a role at Bunnings.
We’re all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know - we’re here to help. If you’ve got the experience, skills, and drive to grow - but don’t quite nail every part of the job description - we still want to hear from you. For support, contact us at jobs@bunnings.co.nz.
Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.
About Us
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online.
At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If you’re ready to have a go, apply today.
Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.