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Jobs / Customer Service Manager in United States of America
2 hours agoBe an early applicant
Sigmoid·SaaS·2 hours ago
2 hours agoBe an early applicant

Accounts Director

Atlanta, United States of AmericaFull-timeSenior · 15+ years

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About this role

Accounts Director - Sigmoid Analytics

Location: Atlanta - 30% travel

Sigmoid unlocks business value for Fortune 1000 companies through expert data engineering, data science, and AI consulting.

We solve complex challenges for leaders in CPG, Retail, BFSI, and Life Sciences. With 10+ delivery centers in the USA, Canada, UK, Europe, and India, we deliver cutting-edge data modernization and generative AI solutions. Join us to shape the future of data-driven innovation!

Why Sigmoid?

  • Inc. 500 Fastest-Growing Companies (4 years running)
  • Deloitte Technology Fast 500 (4 years running)
  • Top Employer: AIM’s 50 Best Firms for Data Scientists
  • Recently named British Data Awards Finalist & more accolades on the way!

Accelerate your career with a fast-growing, innovative company. Apply now and be part of our award winning team!

Job Description

We are looking for passionate individuals who can maintain and enhance existing client relationships by cross-selling and up-selling our services and creating new ones where possible.

The Accounts Director should be able to:

  • Develop a good understanding of customer’s needs. Understand their industry, competitors, market pressures and incorporate this thinking into compelling propositions.
  • Communicate effectively and build good relationships with decision makers at every level, whereby they trust and value your opinions, seek advice on their business, technology and operations issues.
  • Open up new buyers and new avenues of revenue generation within the customer’s organization by mining new contacts and taking up discussions.
  • Conduct QBR, understand challenges, ensure CSAT and in partnership with delivery managers and technical teams ensure that there are no hiccups in the relationship.
  • Timely forecast revenue and resource requirement for the customer engagements to ensure seamless customer experience.
  • Spearhead pitches and new business development within your portfolio. Write proposals and manage deals to the point of contract agreement.
  • Maintain a close view of works in progress.

Skills and Qualifications

  • Positive attitude, quick thinker, and able problem-solver who is also both flexible and resilient. The person should be able to operate independently in high pressure situations.
  • Prior successful sales/accounts management in enterprise software services, prior experience in Analytics & Big data would be an added advantage.
  • Solutions selling experience and delivery experience.
  • A history of consistent over-achievement.

Education/Experience

  • Minimum Bachelor’s degree in a technical / business discipline.
  • 15+ years of experience in B2B Sales and Account Management roles for enterprise customers.
  • Experience in technology, consultative selling.

Note:

By submitting your application, you consent to being contacted by our Talent Acquisition team via phone call, email, SMS, WhatsApp, or other communication channels regarding your application and relevant career opportunities.

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