Administration Assistant PM
About this role
- Provide day-to-day administrative support within the Freight Office.
- Process freight documentation accurately and efficiently.
- Manage data entry and linehaul manifesting activities.
- Deliver outstanding customer service to both internal and external customers.
- Prepare, update and maintain reports using Microsoft Excel.
- Manage email correspondence and calendars using Microsoft Outlook.
- Process carrier and agent payment reconciliations.
- Maintain accurate operational records and documentation.
- Ensure all administration activities comply with Team Global Express policies, procedures and audit requirements.
- Assist with operational reporting and compliance activities.
- Provide reception support when required.
- Work collaboratively with operational teams to support daily freight movements.
- Participate in cross-training and continuous improvement initiatives.
- Previous administration experience, ideally within transport, logistics or freight operations.
- Strong customer service and communication skills.
- Excellent data entry accuracy and attention to detail.
- Intermediate Microsoft Office skills, particularly Excel and Outlook.
- Experience working with transport management systems or similar databases (Toll Works or similar highly regarded).
- Strong organisational and time management skills with the ability to prioritise competing tasks.
- Excellent written and verbal communication skills.
- Ability to build positive relationships with customers and colleagues.
- Ability to work both independently and as part of a team.
- A positive attitude with a willingness to learn and adapt.
About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer
Competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond.
An inclusive workplace, works for everyone
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.