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Affordplan® is a platform that enables financial planning for healthcare access to a family.
Partnered with 150+ hospitals across the country and has touched over 5,00,000 lives, Affordplan®
is making medical care accessible to more and more families in India.
Assistant Area Manager (AAM) Hiring & Induction Module
Key Responsibilities of AAM
1. Analyze Work Processes: Understand and evaluate current workflows within the unit to identify
inefficiencies and areas for improvement.
2. Identify Gaps: Monitor operations to spot gaps in service delivery or patient experience.
3. Develop Reporting Structures: Maintain effective formats for clear visibility into unit performance.
4. Unit-Level Insight: Maintain deep understanding of unit functioning and challenges.
5. Team Coordination: Support FCs, ensure SOP adherence, and maintain communication quality.
6. Data-Driven Decision Making: Use data to optimize processes.
7. Training & Mentorship: Guide and upskill team members.
8. Escalation Handling: Resolve issues promptly before reaching management.
9. Attire Monitoring: Ensure grooming and dress code adherence.
10. Zimyo Attendance: Monitor and correct attendance irregularities.
Training & Development Module
Training Schedule:
- Day 1: Joining Formalities
- Day 2–5: Classroom Training
- Day 6–12: On-Ground Training (OGT)
Training Content Includes:
• Product Knowledge (Swasth, Maternity, Medicine Delivery, Lab at Home)
• Sales Operations (Refund, Reversal, Kit Cancellation)
• Sales Strategies & Techniques
• Floor Mapping & FC Placement
• Driving Lab and Pharmacy spends
• Team Building & Motivation
• Relationship-Building with Hospital Staff
Post Training Checklist:
✔ Zimyo, ID & Attendance Setup
✔ FC & Hospital Introductions
✔ SaaS and Report Familiarization
✔ Refund/Reversal & Floor Planning
✔ Data Analysis & Sales Reporting
✔ Relationship Management
