Agente Bilingüe servicio al cliente Barranquilla
About this role
Primary Responsibilities and Duties:
Listen and guide the conversation to proactively solve problems promptly with all types of customers in all circumstances.
Adapt and change as the requirements of the business change.
Be responsive to clients’ needs and issue resolution with excellent communication and follow-up.
Being able to handle different personality traits from different customer types always maintains amiability and respect.
Conduct daily heavy prospecting of new clients.
What do we offer?
Free night transportation within the city’s skirts
Discount programs for all our Allies
Referral Bonus
Growth & Promotion opportunities
Qualifications - Requirements:
High School diploma or GED or equivalent
Strong written/verbal communication experience
Strong Customer Service skills
Computer skills
80 % English proficiency
Soft Skills
Self-motivation
Confidence
Problem-solving
Attention to detail
Organization
Flexibility
Dynamic
Committed & responsible
Confident
Negotiation Skills
Assertive communication
Ability to work under pressure