AI Product Manager – Order-to-Cash Automation & Intelligence
Redmond, United States of AmericaMid · 5-10 years
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About this role
AI Product Manager – Order-to-Cash Automation & Intelligence
Location: Redmond, WA (Onsite – 5 Days per Week)
Employment Type: Long-Term Contract (W-2 Only)
Work Authorization: U.S. Citizen or Green Card Holder Only (No Sponsorship Available)
Compensation: $75.00 - $80.00 per hr.
Overview Inabia Solutions & Consulting is seeking an experienced AI Product Manager to drive the strategy, development, and deployment of AI-powered solutions that enhance and automate critical Order-to-Cash (O2C) business processes. This role will focus on identifying opportunities to leverage Generative AI, Machine Learning, Intelligent Automation, and Agentic AI capabilities to improve operational efficiency, customer experience, fraud detection, billing accuracy, tax compliance, order processing, and revenue lifecycle management. The ideal candidate combines strong Product Management expertise with practical experience implementing AI-driven business solutions within large-scale eCommerce, subscription, telecommunications, financial services, or technology environments. This is a highly visible role requiring close collaboration with Product, Engineering, Finance, Operations, Risk, Fraud, Tax, Compliance, and Customer Experience teams.
Key Responsibilities AI Product Strategy
Identify high-value opportunities to apply AI and automation across the Order-to-Cash lifecycle.
Develop AI product roadmaps aligned with business objectives and operational efficiency goals.
Prioritize AI initiatives based on customer impact, risk reduction, revenue protection, and operational scalability.
Build business cases and success metrics for AI-powered solutions.
Order-to-Cash Process Optimization Drive AI capabilities across:
Customer onboarding
Product catalog management
Pricing and promotions
Order validation
Fraud detection and prevention
Billing and invoicing
Subscription lifecycle management
Tax determination and compliance
Returns and refunds
Revenue assurance and reconciliation
Customer support automation
Product Delivery & Execution
Define product requirements, user stories, acceptance criteria, and success metrics.
Partner with Engineering teams to design, build, test, and deploy AI-powered applications and tools.
Collaborate with Data Science, Machine Learning, and Analytics teams to operationalize AI models.
Lead Agile ceremonies and product planning activities.
Manage product lifecycle from ideation through deployment and continuous improvement.
AI & Intelligent Automation Support initiatives involving:
Generative AI (LLMs)
AI Assistants and Copilots
Agentic AI workflows
Intelligent Document Processing
Predictive Analytics
Fraud Detection Models
Conversational AI
Recommendation Engines
Workflow Automation
Customer Service Automation
Stakeholder Management
Partner with Finance, Tax, Compliance, Fraud Operations, Legal, Customer Experience, and Engineering leadership.
Present AI product strategy, roadmap progress, risks, and business outcomes to executive stakeholders.
Drive alignment across technical and business teams.
Required Qualifications
7+ years of Product Management experience.
3+ years leading AI, Machine Learning, Intelligent Automation, or Generative AI initiatives.
