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As an Analyst cash applications you will be involved in cash application activities accurately and timely in compliance with company policies and procedures, supporting day-to-day operations and issue resolution.
Professional proficiency in Mandarin Chinese (spoken and written) is required, as the role involves regular communication with Mandarin-speaking stakeholders and business partners.
Duties And Responsibilities
Responsible for daily cash receipts and postings to customer accounts accurately and timely.
Review and reconcile all payments received on a current and daily basis.
Identify daily unapplied amounts and work with respective internal team to resolve the unidentified receipt.
Work closely with the collections team to ensure proper application of payments.
Process and validate credit/ debit memos by ensuring appropriate approvals are in place prior to release.
Perform write off adjustments on customer accounts in accordance to guidelines.
Prepare reconciliation of accounts and resolve discrepancies which arise.
Adhere to agreed service levels, company policies and procedures.
Ensure timely and accurate response to emails and requests.
Resolve operational issues within defined scope and escalate appropriately where required.
Build and maintain working relationships with internal stakeholders to support day-to-day operations.
Participate in internal / external audit and provide required information.
Support continuous improvement initiatives by identifying issues and sharing observations.
Cooperation with cross-functional teams within SSC for monthly closing activities
Job Requirements
Education :
Degree in relevant field (Commerce, Finance, Accounting)
Experience :
1 - 3 years of experience in Accounts Receivable or related field. Shared services experience is an added advantage.
Skills Requirements
Team player with good interpersonal and communication skills (written and verbal in English)
Familiarity with ERP systems (e.g. SAP) and MS Office
Ability to follow processes and work within defined guidelines
