Area Support Executive

Job Summary:

We are seeking an experienced Area Support Executive to oversee and enhance our support services within designated regions. This role requires a proactive person who can effectively coordinate implementation, technical, and field support operations, ensuring exceptional service delivery and client satisfaction.

Key Responsibilities:

• Coordinate the rollout of support initiatives across the region.
• Provide technical support, ensuring prompt resolution of client issues and inquiries.
• Manage field support operations, ensuring that all on-site support activities meet company standards.
• Establish effective troubleshooting protocols to diagnose and resolve client issues swiftly.
• Build and maintain strong relationships with key clients, ensuring their support needs are met.

Qualifications:

• Bachelor’s degree in any related field.
• Minimum 1+ years in Support Role, willing to travel with the region
• Should be proficient in English and Local Language
• Proficiency in support management software and tools.