Assistant Account Manager
About this role
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking an Assistant Account Manager to join our growing team in Alpharetta, GA!
The Assistant Account Manager will be responsible for managing a book of assigned accounts, providing exceptional client service, processing policy changes and renewals, and supporting daily insurance operations to ensure timely and accurate account management. This role also assists with certificates of insurance, loss runs, invoicing, policy delivery, and cross-selling opportunities while maintaining compliance with company standards and industry regulations.
How You Will Contribute:
Manage a book of assigned accounts
Attend any required training sessions and courses to pursue insurance designations
Process certificates of insurance for the team
Scan and attach all mail/correspondence in AMS for the team that were not processed by the operations team
Respond to client emails and phone calls as assigned
Order loss runs
Copy and assemble proposals
Address policy change requests by processing endorsements
Check policies ensure each policy is delivered to the client within 30 days of receipt
Review and verify renewals and issue invoices
Increase revenue by crossing selling and writing new business
Foster and seek relationships with teammates across all levels of Brown & Brown
Ensure compliance with government agencies and corporate policies and procedures
Attend training sessions, courses, etc. to maintain up-to-date skills
Other duties as needed
Licenses & Certifications:
Active P&C license, or obtain within 90 days, required
Skills & Experience to be Successful:
1+ years’ experience in Property & Casualty insurance, required
Proficiency in Microsoft Office 365, required
Exceptional customer service and interpersonal skills, required
Bachelor’s Degree, preferred
Experience with AMS360 or ImageRight or insurer websites, a plus
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
Recruiting Vendor Disclosure Statement
Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.