Job Title
Assistant Facility Manager - Soft Services
Job Description Summary
Job Description
Major Responsibilities:
- To ensure Housekeeping muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in housekeeping services
- To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on TR/VIP visits.
- To ensure that the housekeeping related issues are discussed with housekeeping team on priority for the shift and ensure there is an action and tracking for the issue closure
- To ensure a facility walk through to check on all rest rooms, common areas, development areas for the quality of the housekeeping services
- To discuss and assist facility manager on monthly basis on the vendor performance matrix
- To ensure upkeep of Pantry equipment & reprographic equipments at all times and take necessary actions.
- To ensure all such communication is entered in the Technical team/HK team log book to inform the next shift person.
- To make facility tour and list out all such actions needed.
- Prepare weekly rosters for Helpdesk, Front Office, and Mail Room and communicate in advance to the team.
- To adhere to Policies, Processes & procedures and also the statutory documents.
- To adhere to SLA & KPI as agreed.
- To coordinate with Engineering team for any such issues that needs their help.
- Provides daily oversight of the Space Administration Office. This office resolves various space related issues such as key requests, work orders, small projects, relocations, conference room reservations, environmental conditions etc
- Evaluates building and space uses and, after appropriate consultation, determines space allocations and assignments.
- Creates, coordinates, and facilitates business processes for maintaining accurate space information;
- Handling covid Management. (Procurement of material, Conduct Vaccination and RTPCR camps, Communication with residents on Covid and other medical help, Send covid tracker to all residents/Authority).
- Meet the resident in case of any major complaint.
- Proper upkeep of the records pertaining to service calls and response statements.
- Provide MIS reports on daily/monthly basis.
- Provide MMR, Newsletters on monthly basis.
INCO: “Cushman & Wakefield”
