Assistant IT Manager

Company Description

The legendary Queen Elizabeth 2 (QE2) is an iconic ocean liner reborn as a floating hotel and lifestyle destination. Celebrating its rich British maritime heritage, the QE2 delivers elevated hospitality, immersive storytelling, features 447 distinctive rooms and exceptional dining experiences to a global audience.

Job Description

• Implement and support ACCOR best practices.
• Contribute to ACCOR Technology Services knowledgebase.
• Provide technical support and troubleshooting for PCs, servers, networks, software, and IT systems to ensure smooth daily operations.
• Install, configure, maintain, and optimize Windows servers, workstations, databases, and peripheral equipment.
• Support onboarding processes by setting up user accounts, system access, and IT equipment for new employees.
• Collaborate with internal departments to maintain IT security, system performance, and emergency/crisis management readiness.

Qualifications

• 2-3 years of proven IT experience in the hospitality industry
• Sound Computer knowledge in Opera System, MICROS and MS office applications etc.
• Displays initiative
• Customer/people-oriented
• High attention to detail and ability to complete projects.