Assistant Manager - Central Operations
About this role
Summary and Overview
Assistant Manager, Central Operations
Jersey, Guernsey or Isle of Man
Permanent
Hours 0.6 FTE (60% full time hours)
Competitive Salary
About the Role
We looking for an organised and proactive operations professional who can support operational governance, policy management, and business support activities across a multi-jurisdictional organisation. The successful candidate will help maintain and improve operational frameworks, coordinate governance processes, support business continuity activities, and work closely with stakeholders to drive consistency, compliance, and operational efficiency.
Key Responsibilities
Support the maintenance, delivery and continuous improvement of operational governance frameworks across the Group
Assist with the coordination and administration of Central Operations working groups and committees
Act as secretary to operational governance forums, ensuring actions, decisions and records are maintained and progressed
Support the maintenance and review of operational policies and procedures across jurisdictions and service lines
Monitor adherence to policy review cycles and ensure governance documentation remains current and compliant. Assist with the management and oversight of operational renewal calendars and governance tracking activities
Build strong working relationships with operational stakeholders across jurisdictions and departments
Support operational improvement initiatives and process enhancement activities
Manage the administration of Central Operations Working Groups, including agenda preparation, minute taking (AI supported), action tracking and governance reporting
Support the management and coordination of Central Operations Working Groups, including Operational Committee, Policy & Procedures Committee and Business Continuity Working Group
Maintain and oversee operational calendars including renewals and governance tracking activities
Review, draft and update operational policies and procedures in line with business and regulatory requirements
Maintain document governance standards, ensuring version control, audit trails and records management requirements are consistently applied
Maintain and manage SharePoint sites and operational records to ensure information remains accurate and accessible
Support operational governance reporting and tracking activities
Experience and Qualifications
Essential:
Experience working within a TCSP, fiduciary or professional services environment
Strong understanding of operational governance, policies and procedures
Experience reviewing, drafting and maintaining operational documentation
Strong organisational and administrative skills with excellent attention to detail
Experience managing SharePoint sites and document version control processes
Excellent communication and stakeholder management skills
Ability to manage multiple priorities and operational activities effectively
Desirable:
Experience supporting operational committees or governance forums
Experience within a multi-jurisdictional organisation
Knowledge of business continuity processes and governance frameworks
Experience supporting operational improvement initiatives or project
Key Competencies and Attributes
Strong organisational and operational coordination capability
Professional, collaborative and solutions focused approach
Excellent attention to detail and governance awareness
Effective communication and stakeholder management skills
Equiom Group – Let’s Achieve More, Together
For over 45 years, Equiom has supported international businesses and private clients in achieving their ambitions and navigating complexity with confidence.
What sets us apart is how we work together. We value long term relationships, take a thoughtful, forward looking approach and focus on delivering solutions that truly make a difference.
Our people are at the heart of our success. We are proud of the collaborative and supportive culture we have built, where individuals are encouraged to share ideas, challenge thinking and grow professionally.
As we continue to evolve, we are investing in our future, embracing new opportunities and strengthening how we work across our global teams.
It is an exciting time to join Equiom. If you are motivated, curious and ready to contribute, you will find opportunities to develop your career and make a meaningful impact as part of our team.
Thinking of applying?
If this role sounds like a great fit, we’d love to hear from you. Even if you don’t meet every single requirement, we still encourage you to apply if you feel you can bring value to the role.
We know that great candidates don’t always tick every box, so if you’re enthusiastic, motivated and ready to make an impact, let’s start a conversation.
Everyone’s welcome at Equiom
At Equiom, we believe our strength comes from the diversity of our people. We’re proud to be an inclusive, global business where different perspectives, backgrounds and experiences are truly valued.
We welcome applications from individuals of all backgrounds. Whether your qualifications are gained locally or internationally, what matters most is your potential, your mindset and what you can bring to our team. Every application is considered fairly and on its own merit, in line with local employment and equality regulations.