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About the role
The Assistant Manager, Data Intelligence is a key analytical partner within the Fragrance & Beauty division, responsible for transforming complex, multi-source data into actionable insights that drive marketing effectiveness, retail performance, and business decision-making.
Working closely with cross-functional teams including Marketing, Retail, CRM, and Finance, you will go beyond reporting to deliver advanced analysis, scenario planning, and clear, executive-ready insights. This role plays a critical part in strengthening a data-driven culture and enabling more informed, agile, and strategic decisions across the division.
What impact you can create at CHANEL
You will elevate how data is leveraged to shape business strategy, improve performance, and unlock growth opportunities.
Lead performance analysis across key business metrics, ensuring accuracy and relevance for leadership decision-making
Develop scalable frameworks and dashboards that move beyond reporting to identify drivers, insights, and recommended actions
Provide strategic insights on sales performance, marketing effectiveness, and category dynamics, highlighting risks and opportunities
Support forecasting and demand planning through scenario modelling and data-driven projections
Deliver market, consumer, and competitive intelligence to inform commercial and category strategies
Translate complex analysis into clear, compelling narratives for executive audiences, supporting business reviews and strategic planning
Enhance data governance and reporting standards, building a reliable “single source of truth”
Act as a trusted partner to stakeholders, influencing decisions through insight-driven recommendations
You are energized by
Turning data into meaningful insights that directly influence business decisions
Moving from “what happened” to “why it happened” and “what to do next”
Solving complex business questions through structured analytical thinking
Partnering with cross-functional stakeholders to shape strategy
Building dashboards, models, and frameworks that improve decision-making
Presenting insights in a clear, concise, and compelling way to senior stakeholders
Continuously improving data quality, processes, and analytical capabilities
What you will bring
Bachelor’s degree in Business, Data Analytics, Statistics, Economics, or related disciplines
5+ years of experience in analytics, business intelligence, or performance analysis within retail, luxury, FMCG, or similar environments
Strong analytical and problem-solving skills, with the ability to manage end-to-end analysis (from problem framing to recommendations)
Advanced proficiency in Excel and strong experience with BI tools (e.g., Power BI) and dashboard development
Ability to work with large, complex datasets across multiple sources (e.g., CRM, POS, traffic, product data)
Strong business acumen with the ability to translate data into strategic insights and actions
Excellent communication and storytelling skills, with experience presenting to senior stakeholders
High level of accuracy, ownership, and attention to detail, with strong governance mindset
Fluency in English; Cantonese and Mandarin are advantageous
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.
