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Jobs / Customer Service Manager in United States of America
8 days ago
Spartannash·8 days ago
8 days ago

Assistant Store Director

Wyoming, MichiganSenior · 10-15 years

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About this role

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states.

Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers.

Ready to contribute to the success of our food solutions company? Apply now!

Location:

2275 Health Drive SW - Wyoming, Michigan 49519

 

Position Summary:

This role is responsible to provide support to the Store Director while learning and becoming skilled in management of all areas of the store. Under direction of the Store Director: ensure all departments are fully staffed, trained, and operating efficiently; maintain store profitability by monitoring all financial aspects of purchasing, stocking, selling, payroll and other general expenses and income; maintains physical location properly including equipment, sanitization, safety, and general appearance; communicating and executing the corporate plans. Complete all other duties as assigned in a timely manner. 

Here’s what you’ll do: 

  • Regular inspections of all areas, providing feedback to department managers. 

  • Review reports, take action and communicate information as needed.  

  • Engage in financial planning including budgeting, staffing/payroll, facility maintenance and upgrading. 

  • Communicate and work with SpartanNash personnel. 

  • Train others to perform all department activities and functions. 

  • Manage the selection, scheduling, and supervision of others. 

  • Greet all customers and provide them with prompt and courteous service or assistance. 

  • Maintain a clean, attractive and customer-friendly department. 

  • Have familiarity with all products carried in the department; know differences in price, taste, preparation, use etc.  

  • Additional responsibilities may be assigned as needed. 

Here’s what you’ll need: 

  • Bachelor's Degree (Preferred) in Business Administration, or related field, or equivalent combination of education and/or experience. 

  • Three years of experience in a retail grocery environment with increasing levels of responsibility. 

  • One year of experience in a supervisory or lead role, preferably in a retail environment. 

  • Proficient Computer (email, spreadsheets, etc) 

  • Ability to read, write, comprehend, and interpret documents  

  • Accounting/Bookkeeping skills  

  • Interpret/Analyze Financials  

  • Develop/ Manage Budgets  

  • Delegate/Direct/Implement  

  • Suggestive Selling/Knowledge of Products  

  • Detail Oriented 

 

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

May be required to lift and/or move 20 pounds. The associate is frequently required to sit/stand/walk. While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions. Temperatures may vary for those subject to any of the following areas: computer/server room, print shop, production area). The noise level in the work environment is usually low to moderate but may be high in distribution settings. Travel requirements vary by assignment.

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans. 

We are not able to sponsor work visas for this position.

H1B sponsor likely
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