Associate Director - Business Excellence
Quezon City, PhilippinesHybridFull-timeSenior · 10-15 yearsH1B likely
About this role
Work Setup: Onsite/Hybrid
Work Schedule: Shifting/Night Shift
Work Location: Bridgetowne, QC
Requirements:
- Bachelors Degree
- Standard required years of experience for Associate Director
- Transactional Quality Experience
Key Responsibilities
- Lead continuous process improvement initiatives using Lean Six Sigma methodologies to enhance operational efficiency and business performance.
- Analyze operational data and performance metrics to identify trends, gaps, and opportunities for optimization.
- Design and maintain dashboards, reports, and actionable performance insights to support data-driven decision-making.
- Facilitate root cause analysis sessions and develop corrective and preventive action plans to address operational issues.
- Collaborate with Operations, Quality, Training, and other support functions to implement sustainable process improvements and achieve business objectives.
- Monitor project outcomes, track benefits realization, and ensure long-term sustainment of implemented improvements.