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GENERAL OVERVIEW:
This job is responsible for clinic patient support by performing essential clinical and administrative tasks, ensuring a smooth and efficient patient experience while contributing to the overall effectiveness of the healthcare team.
ESSENTIAL RESPONSIBILITIES
Using the team based approach, assists in the coordination of patient care under supervision of the health care provider (14%)
Prepares and rooms patients within the clinic practice setting according to standardized work flows. Accurately obtains patient vital signs and history. May assist in the completion of various screening tools. (15%
Assists providers with examinations and procedures. (15%)
Provides follow up with patients via preferred method of communication in accordance with provider instructions. (14%)
Prepares exam rooms for patient visit. Ensures adequate inventory of medical supplies. (14%)
Accurately performs lab controls and equipment checks. (14%)
Documents accurately in the electronic health record. (14%)
Other duties as assigned or requested.
QUALIFICATIONS:
Required
High School/GED
Preferred
Previous patient care experience
BLS
Additional Employment Requirements:
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
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For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org
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