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PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
The Associate Relationship Manager partners with senior level bankers to support the management and servicing of Commercial Real Estate and Business Banking client portfolios. This role is focused on relationship management, coordination, documentation, and workflow execution, including coordinating client service activities, maintaining accurate portfolio and pipeline information, preparing client and prospect materials, and facilitating follow-up with Relationship Managers and business partners. The position helps drive and deliver a consistent client experience while promoting efficient portfolio management.
Key Responsibilities:
Handles relationship management activities with new and/or existing clients to grow sales, revenue and market share. Typically works with clients with basic levels of risk and complexity of needs. Generally works with higher degree of supervision.
Acquires and/or expands and retains client relationships at the client's site to generate revenue and deepen share of wallet.
Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being. Focuses on increasing client engagement and loyalty by visiting the client's site.
Builds an effective network of internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Focuses on bringing the entire company to the client by presenting the full range of PNC's products and services. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
Through discovery conversations, identifies and implements client solutions and, as appropriate, collaborates with internal business partners. Effectively executes on contact management strategy through utilization of available tools and resources. Regularly meets with internal business partners to communicate and review business results and pipeline management
Qualifications:
Foundational understanding of banking and financial services processes.
Ability to support client service, documentation, portfolio administration, and follow-up activities with accuracy and attention to detail.
Strong organization, communication, and follow-through skills.
Ability to coordinate effectively with internal and external partners and follow established procedures, policies, and controls.
Comfort using reporting, contact management, pipeline, and sales support tools to maintain accurate information and support workflow.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
No Required or Preferred Language Assessments
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
