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galderma·14 hours ago

(Associate) Training Manager

Shanghai, People's Republic of ChinaMid · 5-10 yearsH1B likely

About this role

高德美(瑞士证券交易所:股票代码为"GALD") 致力于成为专注皮肤学领域的全球领导者,业务遍及约90个国家和地区。我们提供创新、以科学为基础的优质旗舰品牌和服务组合,横跨注射美学、日常护肤和皮肤治疗这三个快速增长的皮肤学细分市场。自1981年成立以来,我们一直热忱专注于人体最大的器官——皮肤,与专业医务工作者合作,以卓越成果满足求美者、消费者和患者的个性化需求。肌肤塑造了我们的人生故事,由此,我们致力于不断推进“每一个进步 为每一寸肌肤”。更多信息请访问:www.galderma.com

我们欢迎专注于成果、乐于学习并能带来积极能量的同事加入我们。他们需要将主动性,团队合作和协作精神完美结合。最重要的是,他们必须为我们每天服务的消费者、患者和医疗行业人士做有意义的事情而充满热情。我们致力于赋能每位员工,促进他们的个人成长,同时确保当前和未来的业务需求得到满足。在高德美,我们拥抱多样性,尊重每一位员工的尊严、隐私和个人权利。我们坚信,致力于成为世界领先的专业皮肤学公司是我们共同的雄心抱负。加入我们,您将有机会获得具有挑战性的工作经历的绝佳机会,并创造无与伦比的直接影响。

Main Duties:

  • Coordinate and execute all aspects of training operations, including preparing training materials, logistics, on-site (virtual or physical) support, and post-training follow-up
  • Support HQ-led training projects and digital/AI learning initiatives from an operational perspective.
  • Manage and optimize the local learning platform (e.g., uploading content, troubleshooting, user data management).
  • Analyze and report on training data (participation rates, completion rates, feedback, etc.) to provide insights for training improvement.
  • Maintain comprehensive and accurate training records.
  • Assist with paper-based assessments and testing to evaluate candidate suitability for the role.
  • Maintain training records and provide measurable (quantitative and qualitative) information as part of sales KPI.
  • Ensure training operations adhere to company processes, compliance, and high standards of quality.
  • Foster close collaboration with business units, trainers, and other stakeholders to ensure successful training deployment and continuous improvement

Education/Training:

  • Bachelor degree or above

Work Experience:

  • At least 2+ years in training operations, learning platform administration, or related fields.
  • Experience with AI/digital learning projects, e-learning platform management, or internal training project management is preferred.
  • Industry background is open; pharmaceutical/medical device experience is a plus but not required.

Required pre-requisites skills/experience for this position:

  • Strong data analysis and reporting skills
  • Experience with digital learning solutions, AI for learning, or enterprise learning management systems (LMS)
  • Demonstrated project management capabilities
  • Able to design and execute process improvements for training logistics and operationsGood coordination and project management skills.
  • Highly organized, detail-oriented and disciplined in work execution.
  • Collaborative team player with a “support-first” mindset and willingness to assist colleagues
  • Strong communication and coordination skills
  • Time and energy management
  • Learning Agility