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klay·12 days ago

Asst. Cluster Operations Manager

Pune, IndiaFull-timeMid · 5-10 years

About this role

Competencies & Skill Set

·        Excellent inter personal skills to handle parents and internal team. High level of customer orientation.
·        Should be able to handle walk ins and convert to admissions
·        Self driven and attention to detail
·        High sense of ownership and responsibility.
·        Problem solving ability and MUST be a team player
·        Possess working knowledge in Early Childhood Education
·        Must be Tech friendly, needs to know Ms Office with a flair for numbers


Main Responsibilities

·        Responsible for entire Centre Operations and managing the team
·        Responsible for conversions and admissions
·        Single point of contact for parents and team
·        Mentor and coach the team
·        Responsible for Profit & Loss of Centre

Qualifications
Bachelors / Master’s degree / Degree in Early Childhood Education            
Experience
5-10 years managing similar set up (ideal) Or 5-10 years of retail / customer service / client servicing background.