Automotive Service Advisor - Audi Stuart!
About this role
Join Audi Stuart as an Automotive Service Advisor
At Audi Stuart, part of the Murgado Automotive Group, we deliver unforgettable luxury experiences through world-class service and an unwavering commitment to excellence. As a premier Audi dealership, we combine German engineering prestige with exceptional customer care. We’re looking for a passionate, customer-obsessed Automotive Service Advisor to join our high-performing team.
What We Offer
- Competitive compensation with strong performance-based incentives and unlimited earning potential
- Comprehensive Medical, Dental, and Vision Insurance
- 401K with generous company match
- Generous Paid Time Off and paid holidays
- Attractive employee vehicle, parts, and service discounts
- Clear paths for career advancement across the Murgado Automotive Group
- Ongoing training and professional development opportunities
- Access to state-of-the-art diagnostic tools and cutting-edge service technology
- A positive, supportive, and collaborative team environment
Why You’ll Love Working at Audi Stuart
Become part of a dynamic organization that values integrity, innovation, and people. Here, you’ll represent one of the world’s most iconic luxury automotive brands while building a rewarding career. We invest in our team members and create an environment where you can grow, thrive, and feel genuinely valued every day.
Position Overview
As a Service Advisor, you are the trusted face of Audi Stuart. You’ll be the key liaison between our customers and service team, delivering a seamless, five-star experience from the moment a client arrives until they drive away in their Audi.
Key Responsibilities
- Deliver a warm, professional welcome and expertly assess customer service needs
- Provide knowledgeable recommendations on maintenance, repairs, and service options
- Create accurate repair orders and coordinate efficiently with technicians
- Keep customers informed with proactive, transparent communication
- Ensure a flawless end-to-end service journey
- Clearly explain services and costs while building trust and confidence
- Identify and recommend additional services based on manufacturer guidelines and vehicle condition
- Collaborate closely with technicians and parts teams to achieve timely, high-quality results
- Cultivate lasting customer relationships and drive long-term loyalty
What You Bring
- High school diploma or equivalent (technical or customer service training required)
- Previous experience as a Service Advisor or in a customer-facing automotive role is required
- Outstanding communication and interpersonal skills
- Ability to thrive in a fast-paced environment and manage multiple priorities
- Valid driver’s license with a clean driving record
- Strong organizational skills and sharp attention to detail
- Genuine passion for luxury brands and exceptional customer service
- Familiarity with automotive systems and repair processes is a plus
Ready to Elevate Your Career?
If you’re energetic, driven, and love delivering outstanding customer experiences, we want to hear from you! Join a team that celebrates success and offers real opportunities for growth.
Apply today by submitting your resume — we review applications quickly and look forward to meeting you!