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We are looking for a Housekeeping Assistant - Casual to provide a high-quality cleaning and housekeeping service that maintains a clean, safe and hygienic healthcare environment for patients, visitors and staff. The post holder will contribute to infection prevention, patient wellbeing and excellent customer service by ensuring all allocated areas are cleaned in accordance with healthcare cleaning standards, local policies and health and safety legislation.
Cleaning Duties
Clean patient bedrooms, treatment rooms and clinical areas.
Cross cover duties in HK and OPD
Clean bathrooms, toilets and shower facilities.
Maintain offices, waiting areas, corridors and public spaces.
Dust, damp wipe and disinfect high-touch surfaces.
Vacuum and mop floors using approved methods.
Empty waste bins and segregate waste correctly.
Replace consumables including soap, paper towels and toilet tissue.
Carry out deep cleaning duties when scheduled.
Follow colour coding procedures to prevent cross-contamination.
Infection Prevention
Follow Infection Prevention and Control (IPC) procedures.
Use approved cleaning products and disinfectants.
Clean isolation rooms following local protocols.
Wear appropriate PPE at all times.
Report infection risks or spillages immediately.
Complete terminal cleans when required.
Waste Management
Segregate waste correctly.
Handle clinical, domestic and recycling waste safely.
Transport waste to designated holding areas.
Follow local waste management procedures.
Report damaged bins or waste storage issues.
Equipment
Use cleaning equipment safely and correctly.
Carry out daily equipment safety checks.
Report defective equipment immediately.
Clean and store equipment after use.
Maintain cleaning trolleys to company standards.
COSHH
Handle chemicals safely.
Follow COSHH Assessments.
Read Safety Data Sheets (SDS).
Prepare cleaning solutions correctly.
Store chemicals securely.
Report chemical spillages immediately.
Customer Service
Treat patients, visitors and colleagues with dignity and respect.
Maintain confidentiality at all times.
Respond politely to requests.
Promote a positive image of the organisation.
Escalate concerns appropriately.
Health & Safety
Follow Health and Safety legislation.
Complete dynamic risk assessments.
Report hazards, accidents and near misses.
Use safe manual handling techniques.
Wear the correct PPE.
Maintain a safe working environment.
Documentation
Complete cleaning schedules.
Record completed tasks.
Report maintenance issues.
Escalate any cleaning standards concerns.
Person Specification
Essential
Basic literacy and numeracy.
Good communication skills.
Ability to work independently and within a team.
Reliable and punctual.
Good attention to detail.
Customer-focused approach.
Willingness to undertake training.
Desirable
Previous healthcare cleaning experience.
Knowledge of infection prevention.
COSHH awareness.
Manual Handling training.
Knowledge of healthcare colour coding systems.
Knowledge
Infection Prevention & Control
Healthcare cleaning techniques
Colour coding procedures
Waste segregation
COSHH Regulations
Health & Safety
PPE requirements
Manual Handling
Skills
Time management
Teamwork
Communication
Organisation
Attention to detail
Safe chemical handling
Ability to prioritise workload
Personal Attributes
Professional
Respectful
Trustworthy
Flexible
Positive attitude
Reliable
Patient-focused
Safety conscious
Physical Requirements
The role involves:
Standing and walking for prolonged periods.
Frequent bending, reaching and lifting.
Pushing and pulling cleaning equipment.
Working with approved cleaning chemicals.
Wearing PPE throughout the working shift.
Performance Standards (KPIs)
Cleaning audit scores
Infection prevention compliance
Customer satisfaction
Completion of cleaning schedules
Attendance and punctuality
Health & Safety compliance
COSHH compliance
Training completion
Waste segregation accuracy
Quality inspection results
