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14 days ago
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Humana·14 days ago
14 days ago

Bilingual Care Mgmt. Support Assistant

Nationwide, United States of AmericaFull-timeRemoteMid · 2-5 years

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About this role

Exciting opportunity for a Bilingual Care Management Support Assistant to connect with members, complete assessments, and assist with care access. Engage members over the phone, support scheduling, and document care needs. Ideal for bilingual professionals with call centre experience and strong communication skills.

Skills

  • bilingual english spanish
  • call center operations
  • inbound and outbound call management
  • healthcare documentation
  • member information management
  • microsoft excel
  • microsoft teams
  • microsoft outlook
  • preventive screening support
  • care coordination
  • customer service
  • quality metrics tracking
  • service performance metrics
  • problem solving
  • independent work
  • time management
  • adaptability
H1B sponsor likely
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