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Jobs / Quality Assurance Specialist in United States of America
16 days ago
Allegancounty·16 days ago
16 days ago

Booking Specialist

Allegan, United States of AmericaMid · 2-5 years

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About this role

Allegan County has much to offer, with 24 Townships, 9 Cities, and 2 Villages across nearly 900 square miles. The landscapes range from the lakeshore to beautifully wooded lands, our County’s natural resources are a gift to be treasured. Allegan County businesses, citizens, and employees are world-class, and we remain a welcoming, closely-knit community. We are one of the fastest-growing counties in Michigan.
Allegan County Government places high importance on our core values: Respect, Integrity, Commitment and Honesty. A common thread among our leadership, employees and volunteers is a strong desire to serve and be part of something meaningful. We have been recognized by Gallagher as “Best in Class Winner” among mid-size companies for our excellence in optimizing employee and organizational well-being for three years in a row (2023-2025). We have also received the “Impact Award” from M.E.R.S. for excellence in educating our employees about their retirement plans and overall financial wellness. We are looking for dedicated, caring, energetic people to join our team!

Job Summary: 

Under direct supervision of the On-Duty Sergeant, this position performs the duties of the job in a high to moderate security setting. Assists detention deputies with the booking and releasing process of inmates through direct contact with inmates, updates inmate files, and performs a variety of jail related clerical duties.

Starting Wage: $24.26 per hour, full-time with benefits

Excellent Benefits Plan:  Health benefits begin on the first of the month after your hire date
- Medical, Dental & Vision (3 medical plans to choose from, 2 of which have a $0 premium)
- County-funded Health Savings Account with our two high-deductible medical plans
- County-paid employee life insurance coverage
- County-paid short-term disability coverage, up to 52 weeks
- Generous retirement plan, including a county contribution of 7% of your annual earnings
- Tuition Reimbursement Program for college degree courses
- Generous PTO plan, including front-loaded hours into PTO bank at hire, and annually on January 1.
- 13 paid holidays, in addition to PTO
- FREE use of Allegan County government's two fitness centers 

 

Responsibilities and Duties: 

  1. Enters and retrieves data from various computer systems, questions inmates to gather necessary data, buildings, maintains, and updates physical and electronic records, interprets and updates bailiff sheets and Court offers, and responses to inmate KITE inquiries.
  2. Responds to telephone inquiries and/or greets the public, law enforcement personnel, and other members of the criminal justice system and directs them to the appropriate personnel.
  3. Enters and locates law enforcement related data from various local, state, and national computer systems.
  4. Communicates, in written and verbal form, general information and verifies the information for and with various personnel including law enforcement officers, dispatchers, courts, attorneys and the public using telephone, fax, and LEIN.
  5. Observes and reports security concerns to the on-duty supervisor.
  6. Responsible for the tracking of cases and holds placed on inmates and determines if those inmates shall be released, transferred, or remain incarcerated.
  7. Maintains accurate data for each inmate incarcerated in Allegan County and other facilities with an Allegan County hold including adding charges in the booking record for warrants that are issues during incarceration. Verifies warrants as requested by law enforcement personnel.
  8. Ensures all necessary documentation is received and properly completed. Reviews all inmate files that have been updated by other staff members to ensure the accuracy and completeness in both the inmate record and jail management software.
  9. Calculates release dates for sentenced inmates based on information received from the Court and to ensure the inmate is in the release process on the intended date.
  10. Track and update all fugitives from justice cases both local and out of state to ensure accurate and timely processing. Maintains communication between agencies including notification of pick up status and arrangements for pick up.
  11. Create court and transport lists to assist transport team and jail staff in coordinating court appearances for all inmates.
  12. Maintains inventory of all office supplies and administrative equipment for the booking area.

Required Education and Experience: 

  1. High School Diploma or equivalent (G.E.D.)
  2. Three (3) years of experience in an environment requiring confidentiality, with progressively more responsible administrative experience
  3. Three (3) years of experience in a Corrections of Court clerical setting with strong computer skills
  4. Working knowledge of court processes, court paperwork, and other legal documentation and proceedings
  5. Must be LEIN certified and proficient in the LEIN system

*Candidates must pass a drug screen (which includes testing for THC) in order to be hired for this position.

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