Brand Business Consultant Manager
About this role
Welcome to Whataburger Careers!
Our Flavor — Why Whataburger
Whataburger isn’t just a fast-food burger chain it is where bold leadership starts — and where potential doesn’t just grow, it heats up. Whether you're leading the line or working behind the scenes, this is the place where opportunities stack up, and every day gives you a chance to Make a Difference.
Since 1950, we’ve invested in people who lead with integrity, Serve with Heart, and bring their best flavor to the team. We believe in working together, speaking up, having a little fun, and Winning as One — because great burgers (and great teams) start with the right ingredients. If you're ready — to learn, grow, impact, and Move Forward Boldly — we’ve got your back and your path cooked to perfection.
Your Recipe for Impact — What You’ll Do
As a Brand Business Consultant Manager, you'll serve as a trusted advisor to an assigned portfolio of franchise organizations, helping drive business performance, organizational effectiveness, and long-term growth. Through strategic partnership, coaching, and business consultation, you'll empower franchise leaders to achieve strong results while delivering exceptional guest experiences.
In this role, you'll Make a Difference by identifying opportunities that improve business outcomes and strengthen franchise success. You'll Serve with Heart by building trusted relationships and supporting franchisees with guidance, resources, and advocacy. You'll Win as One by partnering across teams to align priorities and execute brand initiatives. And you'll Move Forward Boldly by leveraging insights, driving change, and helping franchise organizations build the capabilities needed to grow and thrive.
Day-to-Day Ingredients — Responsibilities
As a Brand Business Consultant Manager, you will:
- Manage the performance and growth of an assigned franchise portfolio
- Analyze business, operational, and market data to identify opportunities
- Lead business reviews and performance planning discussions with franchisees
- Coach franchise leaders on operations, leadership, and organizational effectiveness
- Recommend solutions that improve execution, profitability, and guest experience
- Coordinate cross-functional support to address business needs and priorities
- Drive execution of key brand initiatives and strategic objectives
- Build trusted relationships with franchise owners and leadership teams
- Advocate for franchisee needs while ensuring brand alignment and accountability
- Monitor industry and competitive trends to inform business recommendations
- Lead, coach, and develop assigned team members
The Sauce — Pay & Perks
As a Brand Business Consultant Manager, you will receive:
- Competitive Weekly Pay
- Bonus Program that scales up to 2.5X payout potential based on company results
- Company Vehicle
- 5 weeks PTO
- Flex Weeks
- Paid Corporate Holidays
- Paid Parental Leave*
- 401(k) match $1/$1 up to 4%
- Competitive Medical, Dental and Vision Benefits*
- Short-term and Long-term Disability Benefits*
- Opportunities for Career Development and Growth
- Whataburger Family Foundation - Scholarship Program (dependents eligible) and Hardship Grant Assistance
- Discounted Meals for You and a Guest
- Wireless Service Discounts
- Computer & Software Discounts
- Fitness / Gym Discounts
- Awards and recognition for all you do
- Retirement Celebration Program
What You Bring to the Table — Required Experience
As a Brand Business Consultant Manager, you must have:
- Bachelor's degree or equivalent work experience
- 4+ years of professional experience
- Strong business and financial acumen
- Experience analyzing data and translating insights into action
- Ability to influence, coach, and build credibility with business leaders
- Strong strategic thinking and problem-solving skills
- Experience leading change and driving business results
- Excellent communication and relationship-building skills
- Ability to manage multiple priorities in a fast-paced environment
- Valid driver's license and ability to travel as needed
Extra Toppings — Desired Experience
As a Brand Business Consultant Manager, we prefer you to have:
- Experience in restaurant, retail, hospitality, franchise, or multi-unit operations
- Experience consulting with owners, operators, or senior business leaders
- Franchise business management experience
- Portfolio or multi-unit performance management experience
- Experience leading organizational or culture development initiatives
- Experience supporting new market growth or business turnaround efforts
- Proven success leading cross-functional projects and initiatives
- Executive presence with strong presentation and facilitation skills
Where & How You’ll Work
This role is field‑based, supporting restaurants across an assigned market or region. You’ll travel frequently to partner with Operations, provide on‑site support, and maintain strong relationships with leaders and teams in the field. When not traveling, you’ll work from your home office, balancing independent work with virtual collaboration to support ongoing business needs. Success in this role requires full‑time availability, flexibility to adjust to evolving operational priorities, and the ability to travel regularly—including day trips, overnight travel, and extended market visits. While most travel will occur within your assigned market or region, some out‑of‑market support may be required based on business needs.
Candidates must reside within the region they support and be able to travel throughout that area as needed.
Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.
*Eligibility rules may apply
300 Concord Plaza Dr San Antonio TX 78216-6903