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Jobs / Customer Service Manager in United States of America
2 days ago
Wolters Kluwer·SaaS·2 days ago
2 days ago

Business Analysis Associate Director

Kennesaw, United States of AmericaSenior · 10-15 years

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About this role

About the Role:
As a Business Analysis Associate Director, you will lead complex projects with significant autonomy and provide expert guidance to the business analysis team. Your work will help drive strategic planning and process improvement initiatives, leveraging your deep expertise to support high-impact business decisions.

Responsibilities:
• Lead comprehensive operations analyses and provide strategic insights.
• Guide the development of advanced process analyses and end-to-end process mappings.
• Drive significant process improvement projects across the organization.
• Oversee and maintain meticulous records of business operations.
• Provide expert support for financial administrative activities.
• Create and present detailed and strategic financial reports and budgets.
• Lead the development of long-term strategic business plans.
• Drive and manage highly complex and significant special projects.
• Provide expert analysis and present strategic insights to executive leadership.
• Ensure that strategic business recommendations are successfully executed and monitored for impact.

Skills:
• Expert Data Analysis: Deep expertise in data analytics and insights generation.
• Process Innovation: Advanced skills in process design and optimization.
• Strategic Financial Analysis: High proficiency in financial reporting and strategy.
• Executive Communication: Excellent presentation and communication abilities.
• Strategic Project Management: Capability to lead and manage high-impact projects.
• Advanced Analytical Tools: Mastery of tools like SQL, Tableau, Python, and machine learning platforms.
• Business Strategy: Deep expertise in aligning analytics with business strategy.
• Critical Leadership: Strong analytical, problem-solving, and leadership skills.
 

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job.  They are not intended to be an exhaustive list of all duties and responsibilities and requirements.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

 

Compensation:

$111,200.00 - $198,650.00 USD

 

This role is eligible for Bonus.

Compensation range listed is based on primary location of the position.  Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. 

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

SaaSH1B sponsor likely
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