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Position Summary
The Business Development & Customer Relations Manager is a sales-focused position responsible for growing the number of Hilton hotels using the Revenue Management Consolidated Centre Europe (RMCC) revenue management service. The focus of this role will be to identify hotels that are not using RMCC Europe, contact decision-makers, present the benefits of the service and convert them into customers. Success depends on proactive sales, business development and building strong relationships with hotel teams, commercial leaders and owners. The role is also responsible for keeping existing hotels engaged with RMCC Europe, strengthening relationships and supporting customer retention.