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Job Brief
Somewhere out there is a pension that belongs to one of our customers, sitting with a provider who hasn't replied in three weeks. Your job is to find it, chase it, and not let go until it's home.
This isn't a processing role. It's a closing role. You'll be handed a live caseload of pensions to track down and transfer, and it's on you to push every single one to a yes - chasing providers who go quiet, working the maybes until they become definite, and hitting a real daily target while you do it. You’ll do this outside of our usual processes in order to help test and learn on what works and doesn't, helping us fold these into day to day processing.
