Business Development Lead – ERP Software Solutions

About NetOne ERP Division NetOne Zambia’s ERP division delivers comprehensive enterprise resource planning solutions designed to streamline business operations, improve data visibility, and support strategic decision-making. Our ERP offerings include: ERP Design & Implementation – deploying scalable ERP systems such as Sage 300 ERP tailored to business needs. Customization & Training – configuring ERP systems for unique processes and training users for effective adoption. Compliance Integration – integrating ERP with local systems like ZRA Smart Invoice to ensure regulatory compliance. Full Lifecycle Support – from requirements analysis, deployment, and configuration to post-implementation support. Role Overview The Business Development Lead – ERP Solutions is responsible for driving strategic growth, generating new ERP business opportunities, and expanding NetOne’s ERP footprint. This role involves end-to-end management of the sales process, from lead generation to proposal development, negotiation, closing deals, and maintaining long-term client relationships. Key Responsibilities Revenue & Business Growth Drive revenue growth and market share for NetOne’s ERP solutions. Meet or exceed quarterly and annual sales targets. Identify, develop, and manage ERP leads and opportunities, ensuring successful conversion to orders. Maintain a robust ERP sales pipeline with tracking of progress and conversion ratios. Client Engagement & Relationship Management Build and maintain long-term strategic relationships with ERP clients. Understand client business needs and recommend tailored ERP solutions. Lead client presentations, product demonstrations, and proposal pitches. Act as the main interface between ERP clients and internal teams for seamless solution delivery. Proposal & Contract Management Prepare professional proposals, quotations, bids, and RFP responses. Manage contract reviews, negotiations, and approvals. Coordinate with ERP vendors (e.g., Sage) and internal teams to ensure timely and accurate submissions. Strategic Contribution & Reporting Provide insights to optimize ERP sales strategies and revenue outcomes. Submit timely sales and pipeline reports to management. Undertake special assignments or secondments focused on ERP revenue growth and strategic initiatives. Stay up-to-date with ERP market trends, competitive offerings, and client requirements. Requirements Experience & Qualifications Bachelor’s degree in Business Administration, Information Technology, or a related field. Master’s degree is an advantage. 5–7 years’ experience in ERP or software solutions sales, business development, or pre-sales, preferably in B2B/enterprise environments. Proven track record of generating new business, meeting/exceeding revenue targets, and managing complex sales cycles. Experience in account management and developing long-term strategic client relationships. Hands-on experience with ERP solutions such as Sage 300 ERP, Microsoft Dynamics, or similar platforms is highly desirable. Experience preparing proposals, bids, RFPs, and managing contract negotiations. Demonstrated ability to coordinate with internal technical teams and ERP vendors for successful solution delivery. Proficiency in CRM systems, sales tracking, and reporting tools. Strong communication, negotiation, and presentation skills. Valid driving license and passport.