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Jobs / Customer Support Specialist in Netherlands
4 days ago
Merit·4 days ago
4 days ago

Business Support Specialist- 9 Month Contract

Maastricht, NetherlandsContractMid · 2-5 years

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About this role

Why Merit?

At Merit Medical, our mission is to create innovative medical devices that improve lives. Our goal is to hire and develop people who want to build something special through hard work, team effort, and commitment. Together, we are making a difference in the lives of patients around the world.

SUMMARY OF DUTIES

The Business Support Specialist supports executive leadership team EMEA by combining high level administrative support with strong project support capabilities. This temporary (9 months - onsite). The role is ideal for someone who thrives in a fast paced environment, can translate data into actionable insights, and ensures smooth day to day operations for the executive team.

Key Responsibilities
Operational & Project Support

  • Collect and organise data from various sources (spreadsheets, forms, internal systems) to support basic analysis and reporting needs
  • Prepare weekly/monthly summary reports and presentations for management, using Excel and PowerPoint
  • Assist in planning and executing strategic projects by preparing project plans.
  • Monitor project timelines, deliverables, and stakeholder communication.
  • Improve internal processes by identifying inefficiencies and proposing data‑driven solutions.
  • Coordinate cross‑departmental initiatives and ensure alignment with business goals.
  • Support the planning and coordination of company events or meetings


Administrative Support

  • Provide day-to-day administrative support to the team/office, including diary management, correspondence, and scheduling meetings
  • Manage complex calendars, schedule meetings, and coordinate travel arrangements in cooperation with travel team EMEA.
  • Act as the primary point of contact between executives and internal/external stakeholders.
  • Organize and maintain confidential files, documents, and communication streams.
  • Support meeting preparation: agendas, minutes, follow‑ups, and action tracking.
  • Manage incoming calls, emails, and general enquiries, redirecting as appropriate

What do we expect from you

  • Proficiency in Excel – PowerPoint - Outlook
  • Excellent organizational and multitasking abilities.
  • Strong written and verbal communication skills.
  • Ability to handle confidential information with discretion.
  • Experience in supporting senior leadership or executives.
  • Comfortable working independently and proactively.
  • Detail‑oriented and highly reliable.
  • Strong business acumen and curiosity for understanding how the organization operates.
  • Calm under pressure and adaptable to changing priorities.

We are Global

Founded in 1987, Merit Medical Systems, Inc. is a leading manufacturer and marketer of proprietary disposable medical devices used in interventional, diagnostic and therapeutic procedures, particularly in cardiology, radiology, oncology, critical care and endoscopy. Merit serves client hospitals worldwide with an international sales force and clinical support team totalling in excess of 500 individuals. Merit employs approximately 6,300 people worldwide.

Merit Medical EMEA currently has over 300 employees, spread over more than 20 countries in the EMEA region.

Merit Maastricht (The Netherlands) is the European Headquarters and Distribution Center of Excellence. Much of Merit Medical’s world-class customer service happens here along with our excellent physician training courses. More than 100 employees work at this growing Merit campus and enjoy many benefits, such as flexible working hours and competitive salaries as well as learning opportunities and internships.

Culture

A supportive and collaborative environment make Merit Medical a friendly, enjoyable place to work. We are proud of our energetic and dynamic culture. Diversity & Inclusion is evident here with a 50/50 ratio of male and female employees and more than 30 nationalities. We value every employee as an individual.

To see more on our culture, go to www.merit.com/careers.

H1B sponsor likely
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