About this role
Job Summary The Business Unit Lead is responsible for managing the day-to-day operations of the assigned business unit, ensuring operational efficiency, regulatory compliance, inventory integrity, excellent customer service, and team performance while driving business growth and stakeholder satisfaction. Responsibilities Oversee daily business unit operations to ensure efficient service delivery and compliance with organizational standards. Lead, supervise, and develop team members to achieve operational excellence and high performance. Manage inventory planning, stock control, and resource utilization to ensure product availability and accuracy. Build and maintain strong relationships with customers, vendors, regulators, and internal stakeholders while resolving operational issues promptly. Monitor operational performance, prepare reports, and support audits, inspections, and continuous improvement initiatives. Key Performance Indicators (KPIs) Achieve 40% annual sales growth while maintaining a 10% operating expense ratio. Maintain 95% order fulfilment and inventory accuracy with a stock-out rate of 5% or less. Achieve at least 90% compliance audit and stakeholder satisfaction scores. Maintain a minimum of 85% patient satisfaction and team performance rating. Foster high employee engagement and continuous operational improvement. Requirements Bachelor’s degree in Pharmacy, Pharmaceutical Sciences, or a related field; professional certification is an added advantage. Minimum of four (4) years’ experience in pharmacy management, healthcare services, or a similar leadership role. Strong knowledge of inventory management, regulatory compliance, budgeting, vendor management, and risk management. Proficiency in pharmacy management software, Microsoft Office applications, and data reporting tools. Demonstrated leadership, communication, problem-solving, and stakeholder management skills. MUST reside close to Surulere or Ikeja. NO accommodation is provided.
