Call Center Representative
Kingdom Vision Builders LLC | Boise, ID
Full-Time
Salary: $50,000 - $80,000 per year
Benefits: Medical, Dental, Vision, Paid Vacation
About Us
Kingdom Vision Builders LLC, serving Boise, ID and surrounding areas, is seeking a motivated and customer-focused Call Center Representative to join our growing team. If you enjoy helping people, have strong communication skills, and want to be part of a fun, family-oriented company, we want to hear from you.
Why Join Us?
- Competitive annual salary of $50,000 - $80,000
- Medical, Dental, and Vision Insurance
- Paid Vacation
- Casual dress environment
- Fun and friendly atmosphere
- Small family-owned business culture
- Growth opportunities with an industry leader
Position Overview
The Call Center Representative is responsible for contacting homeowners by phone, scheduling qualified appointments for free in-home consultations, updating customer information, and assisting potential customers who respond to our advertising campaigns. Exceptional customer service skills and a positive attitude are essential for success in this role.
Responsibilities
- Contact homeowners to schedule qualified appointments for our sales team
- Deliver and adapt company scripts to engage prospective customers
- Answer homeowner questions and overcome objections professionally
- Accurately collect and enter customer information into company systems
- Confirm appointments and maintain scheduling accuracy
- Follow up with prospective customers as needed
- Answer inbound calls from homeowners responding to advertisements
- Update lead information and customer records
- Maintain reports and track appointment activity
- Perform quality control and follow-up calls
- Work closely with the sales team to ensure a positive customer experience
Qualifications
- 1 to 3 years of customer service, call center, telemarketing, sales, or marketing experience preferred
- Strong verbal and written communication skills
- Excellent customer service abilities
- Comfortable speaking with homeowners over the phone
- Basic computer skills and data entry experience
- Ability to multitask in a fast-paced environment
- Positive attitude and strong work ethic
- Product training provided
Apply Today!
If you are energetic, customer-focused, and looking for an opportunity with a growing company that values its employees, apply today to join the Kingdom Vision Builders team in Boise, Idaho. Help homeowners improve their homes while building a rewarding career.
