18 days ago

CFIT Executive (E-commerce Helpdesk Support)

Colombo, Sri LankaMid · 2-5 years

About this role

CFIT Helpdesk Executive (E-commerce Helpdesk Support). What makes DHL great? Our People! We know each employee’s individual contributions make us the number one Express Delivery and Logistics Compa...

Skills

e-commerce support
helpdesk management
technical support
customer service
project management
service level agreement management
email support
analytical skills
problem solving
project reporting
customer technology support
outbound call handling
inbound call handling
customer email support

H1B sponsor likely