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MetLife·BFSI·20 hours ago
20 hours agoBe an early applicant

Chief Engineer / Site Lead

Client Site, ThailandSenior · 15+ years

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About this role

Job Title

Chief Engineer / Site Lead

Job Description Summary

Lead the day-to-day facilities management operation at a Tier III data centre in Bangkok, serving as the primary point of contact for the client. Accountable for service delivery, compliance, team performance, and stakeholder relationships across all FM disciplines — Hard Services, Soft Services, Security, and Management Reporting

Job Description

About the role:

  • Act as the primary client-facing lead at site level, managing relationships, governance, and escalations while delivering regular performance reports and service reviews.
  • Lead and develop the full on-site FM team (engineering, technical, security, soft services, NOC) to ensure 24/7/365 operations aligned with SLAs/KPIs, including rapid incident response.
  • Own maintenance and systems oversight, including PPM delivery (≥98% completion), asset and CMMS management, and BMS/EPMS reporting.
  • Establish and govern operational standards (SOPs, MOPs, EOPs), change management, and mobilisation activities including commissioning and team onboarding.
  • Manage vendors, subcontractors, and cost transparency while ensuring compliance with industry standards (Uptime Tier III, ISO certifications, regulatory requirements).
  • Champion HSE excellence and operational readiness, including emergency response, while supporting capacity growth and site expansion plans.

About You:

  • Minimum 10 years' critical environment FM experience (data centre, hospital, or mission-critical industrial).
  • At least 5 years in a site lead or account management role at a Tier III+ data centre.
  • Recognised FM credential: IFMA CFM, BIFM, or equivalent.
  • Strong understanding of M&E systems, BMS/EPMS, and CMMS platforms.
  • English business proficiency essential; Thai language skills advantageous.
  • Experience managing 24/7 shift teams in a critical infrastructure environment.
  • Familiarity with Uptime Institute Tier III operating standards and ISO/IEC 27001 / ISO/IEC 20000.




 

 

 




INCO: “Cushman & Wakefield”
BFSIH1B sponsor likely
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