Chungho Sr_ Manager, Rack Onsite Deployment Taiw

Job Req ID: 28564

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
 

Job Summary:

This role is responsible for managing and developing a team of project managers who oversee large-scale server rack and GPU cluster deployments across global data centers. This role ensures that projects are delivered on schedule, within scope, and aligned with client and corporate objectives. The Staff Manager works cross-functionally with engineering, integration, facilities, and operations teams to standardize project delivery, maintain customer satisfaction, and drive continuous improvement across multiple regions.

Essential Duties and Responsibilities:

• Team Leadership & Development
      Lead, mentor, and develop a global team of project managers responsible for server rack and AI cluster deployments.
      Define team goals, establish processes, and ensure consistent execution across projects.
      Conduct regular training, coaching, and performance reviews to grow project management capabilities.
• Project Delivery Oversight
      Oversee planning, scheduling, and execution of large-scale deployments in client data centers.
      Ensure all projects meet defined timelines, budgets, and quality standards.
      Support projects involving deployment of GPU-dense racks, high-performance interconnects, and large-scale AI infrastructure.
      Review and approve project documentation, including installation plans, risk assessments, and status reports.
• Cross-Functional Collaboration
      Partner with engineering, solution integration, logistics, and facilities teams to ensure deployment readiness.
      Coordinate with clients to capture requirements, manage expectations, and resolve escalations.
      Facilitate communication between technical teams and business stakeholders.
• Operational Excellence
      Standardize project management methodologies, tools, and reporting frameworks across the team.
      Track KPIs for schedule adherence, cost control, and customer satisfaction.
      Identify risks and proactively implement mitigation strategies to ensure smooth execution.
• Client & Stakeholder Engagement
      Support relationships with key accounts, particularly hyperscalers and enterprise clients deploying AI clusters.
      Serve as an escalation point for project-related issues requiring management-level intervention.
   ��  Provide clear, timely project updates to internal leadership and external clients.

Qualifications:

• Education & Experience
      Bachelor’s degree in a related field (Engineering, Information Technology, or Business); PMP or equivalent certification preferred.
      10+ years of project management experience, including 3+ years managing a team of project/program managers.
      Experience leading large-scale data center, server rack, or IT infrastructure deployment projects.
• Technical & Industry Knowledge
      Familiarity with data center floor plans, layout optimization, and deployment logistics for GPU, HPC, and storage clusters.
      Understanding of power density, cooling, airflow management, and structured cabling in high-performance computing environments.
      Knowledge of server rack hardware, interconnects (Ethernet/InfiniBand), and deployment best practices.
      Ability to interpret and oversee project documentation, schedules, and budgets.
• Leadership & Communication
      Strong leadership skills with the ability to motivate and mentor a diverse team.
      Excellent communication and stakeholder management skills, capable of interfacing with clients, executives, and technical teams.
      Demonstrated ability to resolve conflicts, manage escalations, and drive accountability.
• Other Requirements
      Willingness and ability to travel within the US and internationally 25–50% of the time.
      Proven ability to manage multiple large-scale projects simultaneously in a fast-paced environment.
      Commitment to safety, compliance, and quality standards.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.