NextRaise Logo
NextRaise
JobsDiscover rolesJob TrackerTrack applied positionsMy ResumesBuild & optimize resumes
Tools
Job Match AnalyzerPaste JD, get fit scoreATS ScoreScan for ATS issues
Chrome Extension
ResumesJobsProfile
Jobs / Customer Service Representative in United States of America
14 days ago
Brightli·14 days ago
14 days ago

Client Access Representatives - Customer Service (Springfield, Republic, & More)

Springfield, United States of AmericaMid · 2-5 years

Sign up free to see how well your resume matches this role.

About this role

Job Description:

CLIENT ACCESS REPRESENTATIVE - CUSTOMER SERVICE

Full-Time / Part-Time / PRN / Float shifts (subject to availability)

We are seeking qualified candidates for Client Access Representative positions in a variety of clinics across Southwest Missouri such as:

Springfield, Republic, Nixa, Marshfield, Bolivar, Branson, and more.
(subject to availability)

Clinic location examples include:

  • Psychiatry Clinics

  • Substance Use Disorder Detox Centers

  • Rapid Access Unit / Behavioral Crisis Center

  • Youth Focus Clinic

  • and others (subject to availability)

Are you a people-person with exceptional communication skills and a passion for providing top-notch customer service? Do you have a knack for multitasking and staying organized? Are you looking for a rewarding career in a fast-paced and dynamic environment? If so, we want YOU to join our team as a Client Access Representative at Burrell Behavioral Health!

As the face of our organization, our Client Access Representatives play a vital role in creating a positive first impression for our clients, staff, and leadership team. In this role, you'll be responsible for a variety of receptionist and clerical duties, including scheduling appointments, collecting payments, and maintaining accurate and up-to-date client records. You'll also have the opportunity to work closely with our providers and support teams to ensure that our clients receive the highest level of care.

Key Responsibilities:

  • Provide exceptional customer service to all clients, staff, and leadership team members
  • Represent Burrell Behavioral Health in a professional, collaborative, and respectful manner
  • Schedule and reschedule client appointments as needed
  • Complete client intake paperwork accurately and efficiently
  • Collect client cost shares for appointments
  • Work with providers to manage cancellation lists and reschedules
  • Maintain and update provider cancellation lists
  • Accurately complete daily deposit logs
  • Scan documents into client charts

Qualifications:

  • A high school diploma or equivalent
  • Previous customer service experience (preferred)
  • Proficiency in Microsoft Office Suite
  • Strong computer skills
  • Excellent typing skills
  • Exceptional organizational skills

What we offer:

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

If you're ready to join a dynamic team and make a difference in the lives of others, apply now to become a Client Access Representative at Burrell Behavioral Health!

CLIENT ACCESS REPRESENTATIVE
CUSTOMER SERVICE





Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.





Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.

H1B sponsor likely
AI tools
Apply faster with autofillThe NextRaise extension autofills your application in one click.Get the extension

Similar jobs

  • Customer Service Representative at wegmansFrederick, United States of America
  • Spanish Bilingual Inbound Customer Service Representative- Remote at veleraRemote-USA
  • A1A Customer Service Advocate at cvshealthHigh Point, United States of America
  • Valet Attendant - $20-$21/hr (including tips) - Residence Inn Navy Yard at towneparkWashington, United States of America
  • Lead Valet Attendant ($14.50/hr + tips, Evening Shifts) - Marriott Richmond at towneparkRichmond, United States of America
  • Lead Valet Attendant - Cheyenne Regional Med Ctr at towneparkCheyenne, United States of America