About this role
Support Relationship Managers in the team by undertaking ad hoc tasks assigned by them Provide timely response to client queries Develop a trusted network and effective communication with other Banking staff, client servicing teams, product teams and operations teams as measured by client, line manager and internal feedback Solid understanding of Banking operations and its products / services, general knowledge of trade, treasury, and payment and cash management products and activities Relevant work experience supporting Relationship Managers or Sales teams in a financial institution (bank or non-bank) Relevant credit application and credit monitoring experience (minimum 2 years) An ability to manage a varied workload and prioritise effectively and execute seamlessly under pressure The ability to build excellent working relationships across all Business units Strong commercial skills Excellent influencing, negotiating and interpersonal skills to all levels The capacity to identify activities required in order to meet the needs of the Business unit An ability to lead and motivate other managers and staff, employing appropriate management styles often not under direct control (e.g., product or functional partners in different geographies) Strong written and oral communication skills in order to share information clearly, concisely and accurately High energy characteristics necessary to support the needs of the Business and the Sector aligned operating model Developed management skills, with experience in team building and managing a wide range of projects Experience in managing operational risks through close monitoring and continuous improvement
