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Company: AO (American Income Division)
Work Arrangement: 100% Remote (U.S. Residents Only)
Are you passionate about providing exceptional customer service while developing your leadership potential?
AO is seeking motivated, service-driven professionals to join our team as Client Service Leaders. This fully remote opportunity offers the flexibility to work from home while building a rewarding career through structured mentorship, professional development, and performance-based advancement.
If you're looking for more than just a job—and want the opportunity to lead, inspire others, and make a meaningful impact—this could be the career you've been searching for.
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we are committed to helping families protect their financial future while investing in the success of our team through mentorship, leadership development, and long-term career growth.
As a Client Service Leader, you'll provide outstanding service to clients while helping cultivate a positive, collaborative, and high-performing remote team.
This position combines customer service, leadership development, relationship management, and professional growth within a flexible virtual work environment.
Meet with clients through Zoom and phone appointments
Provide professional guidance regarding benefits and coverage options
Assist clients with enrollment, policy updates, and ongoing service needs
Deliver exceptional customer service with professionalism and empathy
Build and maintain long-term client relationships through consistent communication
Lead by example in delivering exceptional client experiences
Coach, encourage, and support team members
Foster collaboration and accountability within a remote environment
Participate in leadership training and mentorship programs
Utilize virtual tools to improve communication and productivity
Maintain professionalism, integrity, and high service standards
Work from anywhere within the United States
No commuting
Modern virtual work environment
Flexible work-from-home lifestyle
Build a schedule that fits your lifestyle
Balance personal and professional priorities
Performance-focused work environment
One-on-one coaching
Executive mentorship
Weekly leadership development
Ongoing professional training
Performance-based promotions
Leadership development pathways
Promotion from within
Long-term professional growth opportunities
Weekly performance-based compensation
Performance bonuses
Leadership recognition programs
Residual income opportunities
Medical reimbursement program for qualifying representatives
Company-supported life insurance
Union-supported work environment
Leadership conferences and professional development events
Annual incentive trips for qualifying team members
Advanced virtual technology and collaboration tools
Successful candidates typically demonstrate:
Strong commitment to delivering exceptional customer service
Excellent communication and interpersonal skills
Leadership ability or strong leadership potential
Self-motivation and accountability
Positive, growth-oriented mindset
Strong organizational and time-management skills
Ability to work independently while collaborating remotely
Professionalism, integrity, and adaptability
Experience in one or more of the following areas is beneficial:
Customer Service
Client Relations
Team Leadership
Sales
Retail
Hospitality
Healthcare
Business Operations
Call Center Support
Leadership experience is beneficial but not required. We value coachability, work ethic, and a desire to grow. Comprehensive training and mentorship are provided.
Must be at least 18 years of age
Must be legally authorized to work in the United States
Must be physically located within the United States
Computer or laptop
Reliable high-speed internet connection
Webcam and microphone capability
Quiet, professional workspace
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
If you're ready to build a flexible remote career where your leadership is valued, your growth is supported, and your success is recognized, we'd love to hear from you.
Apply today and begin building your future with AO.
