If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.
Provides care in a medical practice office or clinic under the direction of a provider. Maintains a clean and safe environment, provide patient care and provide patients with information. Provides mentoring for Level I Medical Assistants in the same physician office. Models appropriate behavior as exemplified in The Methodist Mission, Vision and Values.
Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.
A Brief OverviewProvides care in a medical practice office or clinic under the direction of a provider. Maintains a clean and safe environment, provide patient care and provide patients with information. Provides mentoring for Level I Medical Assistants in the same physician office. Models appropriate behavior as exemplified in The Methodist Mission, Vision and Values.
What you will do- Proactively fulfills patient care responsibilities as requested by physician or other clinicians in the physician office.
- Fulfills environmental responsibilities as assigned that may include setting up exam room, instruments, and other equipment.
- Fulfills clinical medical assisting responsibilities as required.
Education/Formal Training Requirements- Required - High School Diploma or Equivalent
- Preferred - Technical Degree or Diploma Medical Assistant
Work Experience Requirements- Required - Medical Assistant or similar 3-5 years
Licenses and Certifications Requirements- Required - HEARTSAVER - American Heart Association
- Required - AAMA Certified Medical Assistant - The American Association of Medical Assistants
- Preferred - Certified Clinical Medical Assistant - National Healthcareer Association
- Preferred - AMT Registered Medical Assistant - American Medical Technologists
- Preferred - BASIC LIFE SUPPORT - American Heart Association
- Preferred - Nationally Certified Medical Assistant - National Association of Health Professionals
- Preferred - NCCT Medical Assistant - National Center for Competency Testing
Knowledge, Skills and Abilities- Strong written and verbal communication skills with the ability to work with patients, patient families and physicians in a tactful and professional manner.
- Satisfactorily completes applicable competency assessments and skills checklist for Level 2; demonstrates proficiency in all measured areas.
- Ability to begin the patient visit with eye contact, smile and greeting, while using the patient’s name.
- Ability to work independently and as part of a multidisciplinary team. Successful completion of assigned training and development programs for the role within the mandated time frame.
- Performs computer skills demonstrated by successful navigation of the EMR with appropriate documentation. Demonstrates ability to review computer reports following evidenced based guidelines.
- Demonstrated proficiency in motivational interviewing and teach back method techniques.
- Ability to act quickly in emergency situations.
Supervision Provided by this Position- There are no supervisory or lead responsibilities assigned to this position.
Physical Demands- The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
- Must have good balance and coordination.
- The physical requirements of this position are: medium work - exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently.
- The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
- Frequent invasive and non-invasive patient contact.
- Exposure to patient body fluids as well as exposure to hazardous or poisonous materials.
Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.
Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
