We are looking for a Cobrand Card Program Manager to oversee the cardholder journey for the eBay Cobrand Credit Card. Drive customer engagement, retention, and loyalty through strategic programme development. Ideal for candidates with strong analytical skills and experience in customer lifecycle management or payments.
Skills
- customer lifecycle management
- loyalty program management
- cardholder lifecycle strategy
- crm
- customer segmentation
- rewards program development
- customer engagement
- retention strategy
- stakeholder management
- cross-functional leadership
- program metrics monitoring
- customer experience enhancement
- marketing campaign optimization
- business case development
- personalization
- experimentation
- ai-enabled customer engagement
- customer insights
- program performance improvement
- customer satisfaction measurement
