Collections Executive
Full-timeEntry · 1-3 yearsH1B likely
About this role
The Collections Executive is responsible for managing and recovering outstanding payments from customers while maintaining positive client relationships. The role involves regular follow-ups, payment negotiations, account reconciliation, and ensuring timely collections in line with company policies.
Key Responsibilities:
- Follow up on outstanding invoices and ensure timely recovery of dues
- Maintain accurate records of client interactions and payment status
- Negotiate payment plans and settlement options when required
- Coordinate with sales, accounts, and finance teams regarding client accounts
- Resolve billing disputes and customer queries professionally
- Prepare daily, weekly, and monthly collection reports
Required Skills & Qualifications
- Bachelor’s degree in Commerce, Finance, Business, or related field (preferred)
- 1–3 years of experience in collections, accounts receivable, or customer service
- Strong communication and negotiation skills