Content & Communications Sr./Associate

Muskaan Dreams is a Forbes-recognized technology nonprofit organization dedicated to building future readiness among students in government schools by empowering teachers and students with technology and digital skills. We work at the intersection of education, technology, and equity to ensure that every child, regardless of background, has the opportunity to thrive in a rapidly evolving digital world.

Since our inception, we have been driving systemic change in public education by strengthening digital capacity in schools, supporting educators, and creating future-ready classrooms in partnership with state governments, teachers, and communities. Today, our initiatives impact over five lakh students across multiple states, and we continue to work towards our vision of ensuring that every child can leverage technology to succeed in the digital future.

At Muskaan Dreams, every story represents a child discovering new possibilities, a teacher embracing innovation, or a community creating brighter opportunities through education. We are looking for a passionate storyteller and content creator who can help bring these stories to life through compelling content, creative campaigns, digital storytelling, and meaningful stakeholder engagement.

As a Content & Communications Associate, you will help shape how thousands of supporters, donors, partners, educators, and communities experience Muskaan Dreams. Through your work, you will bring stories of impact to life, strengthen our brand, support fundraising efforts, and inspire people to become part of our mission.

You will work closely with leadership, program teams, marketing and communications professionals, fundraising teams, creative partners, and external stakeholders to create content that drives engagement, builds trust, and mobilizes support.

• Create engaging content across digital, social media, donor communications, campaigns, events, and fundraising initiatives.

• Develop compelling stories, articles, blogs, newsletters, presentations, videos, and visual content that showcase the impact of Muskaan Dreams.

• Support photography, videography, and short-form video production for campaigns and field initiatives.

• Collaborate with the digital team to create graphics, social media assets, website content, and email campaigns.

• Research and identify emerging content trends, storytelling formats, and communication opportunities.

• Integrate AI tools and emerging technologies into content creation workflows to improve quality, efficiency, and innovation.

• Support the development and execution of communication campaigns and fundraising initiatives.

• Assist in creating event collateral, donor engagement materials, presentations, and promotional content.

• Ensure all communication materials align with brand guidelines and organizational messaging.

• Manage content calendars, project timelines, approvals, and communication workflows.

• Coordinate with internal teams, designers, agencies, freelancers, and vendors to ensure timely delivery of communication assets.

• Track deliverables and proactively manage multiple projects simultaneously.

• Maintain communication assets, templates, content repositories, and marketing resources.

• Ensure information and communication materials remain updated, organized, and accessible.

• Support event logistics, stakeholder engagement, vendor coordination, and communication-related operations.

• Assist with budget tracking, invoice processing, expense management, and reporting in collaboration with the Finance Team.

• 3+ years of experience in content creation, communications, digital marketing, journalism, storytelling, or related fields.

• Experience in photography, videography, and short-form video creation.

• Excellent writing, editing, and proofreading skills.

• Strong understanding of social media platforms, digital communication channels, and content marketing.

• Experience with tools such as Canva, Adobe Photoshop, Premiere Pro, Final Cut Pro, or similar creative platforms.

• Familiarity with AI-powered content creation tools and emerging communication technologies.

• Experience managing multiple projects and deadlines in a dynamic environment.

• Preferred Experience working in the social impact, education, nonprofit, philanthropy, or development sector.

• Preferred Exposure to donor communications, fundraising campaigns, or community engagement initiatives.

• Strong storytelling and creative thinking abilities

• Excellent written and verbal communication skills

• Attention to detail and commitment to quality

• Curiosity, adaptability, and willingness to learn

• Ability to collaborate across diverse teams and stakeholders

• Strong ownership and accountability

• Ability to balance strategic thinking with hands-on execution

• Passion for education and social impact