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growetalents·1 month ago

CRM Gamification Manager

EuropeMid · 2+ yearsH1B likely

About this role

Our client is a Global iGaming brand and platform, accessible to players worldwide. Combine the energy and speed of a startup with the clarity and structure of a well-established business. Move fast, every process — from product development to decision-making — is designed for maximum efficiency and impact.

Perfect for those who aim to:

  • Own and manage the gamification roadmap across casino and sportsbook products;

  • Design and launch quests, challenges, tournaments, races, leaderboards, achievement systems, and loyalty mechanics;

  • Create segmentation strategies to deliver personalized gamification experiences;

  • Define rewards, progression systems, and bonus structures aligned with business objectives;

  • Analyze performance of gamification features and continuously optimize based on data;

  • Work closely with CRM, Product, VIP, BI, and Operations teams to ensure successful execution;

  • Develop A/B testing plans for rewards, mechanics, and player journeys.

Experience you’ll need to bring:

  • 2+ years of experience in CRM, Gamification, Retention, Product Marketing, or a similar role within iGaming;

  • Strong understanding of player lifecycle, retention mechanics, and bonus systems;

  • Experience working with segmentation and player data;

  • Experience designing promotions, missions, tournaments, or loyalty programs;

  • Comfortable working with BI tools, spreadsheets, and reporting.

It's a perfect match if you have those personal features:

  • An analytical mindset with the ability to translate data into actionable insights.

  • Creative, out-of-the-box thinking;

  • Strong communication and execution skills;

  • High ownership, you take responsibility for outcomes, not just tasks.

Our clients offer competitive benefits to support your professional and personal growth, including:

  • Health & Wellness Focus;

  • Global Medical Coverage;

  • Growth Opportunities;

  • Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);

  • Performance-Driven Rewards;

  • Dynamic Work Environment.

Apply, and let your growth journey begin.