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Sisco Jobs

Customer Care Executive

Tiruchirappalli, IndiaFull-timeEntry · 0-2 years

About this role

We are Sisco Jobs, a recruitment consultancy based in Trichy, Tamil Nadu. We are hiring on behalf of our client for the position of Customer Care Executive in Trichy, Tamil Nadu. Our client is a reputed organization in the Automobile sector seeking skilled and motivated professionals. If you meet the requirements below, apply early as positions are limited. Key Responsibilities Handle customer enquiries through phone and in person. Provide accurate information about products and services. Resolve customer complaints professionally. Maintain customer records and service updates. Coordinate with internal departments for issue resolution. Ensure high levels of customer satisfaction. Follow company service procedures and standards. Prepare basic customer service reports. Required Skills Customer Service – Handle customer interactions effectively. Communication Skills – Speak clearly and professionally. Telephone Etiquette – Manage inbound and outbound calls. Computer Basics – Maintain customer records. Problem Solving – Resolve customer concerns promptly. Preferred Skills Automobile industry exposure. Multilingual communication. Basic MS Office knowledge. Work Experience Requirements Freshers and experienced candidates may apply. Typical experience range: 0–2 years in customer service or customer support. Education Minimum: 10th / Higher Secondary (+2) / Diploma / ITI / Any Degree Preferred: Any Graduation Requirements Age: 18–45 years Gender: Male Languages: Travel: Shift: 9:15 AM – 9:00 PM Salary & Benefits Breakup Basic: HRA: Transport: Medical: PF: Provided ESI: Provided Performance Bonus: Incentives Annual Bonus: Provided Incentives: Provided Gross Monthly: Annual CTC: ₹15,000–₹23,000 (CTC) Additional Benefits Health Insurance: Paid Leave: 3 days/month (paid) Sick Leave: Week Off: Canteen: Transport/Cab: Training: Joining Bonus: Other: NFH Wages, Gratuity