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Jobs / Customer Experience Specialist in Netherlands
12 days ago
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ZB
Zimmer Biomet·12 days ago
12 days ago

Customer Experience - Local Strategic Partner

Breda, NetherlandsMid · 2-5 years

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About this role

Take on the role of Customer Experience Local Strategic Partner, serving as the primary contact for customers and internal teams across the order-to-cash lifecycle. Provide professional support, manage customer cases, and coordinate loaner activities. Ideal for candidates with commercial education and initial experience in customer experience or related fields.

Skills

  • order management
  • customer service
  • dutch (fluent)
  • sap
  • salesforce
  • mymediset
  • edi
  • ocr
  • process optimization
  • complaint handling
  • returns management
  • invoice processing
  • loaner management
  • inventory management
  • stakeholder management
  • problem solving
  • analytical skills
  • french (fluent)
  • english (fluent)
H1B sponsor likely
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