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1 month ago
Infraspeak·1 month ago
1 month ago

Customer Onboarding Engineer Intern | Brazil

Florianópolis, BrazilInternshipEntry · 0-1 years

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About this role

Welcome to Infraspeak.

Our mission is simple: to transform facilities management with a collaborative platform that unifies every part of FM operations into one cohesive system — enabling every stakeholder to Work as One.

We go beyond traditional tools, eliminating fragmented systems in complex operations. Our platform ensures end-to-end collaboration across FM teams, processes and assets — with no silos, blind spots or overload.

Born in Porto, Portugal, we’re now a global company serving customers in 30+ countries and backed by top investors. But we’re just getting started.

- We believe in ownership, collaboration, and meritocracy.

- We believe that only great teams build great products — and that includes our customers.

- We believe happiness is in the journey, not just the destination.

Above all, we are guided by our purpose: to Be a Source of a Good Life — for our customers, our team, and the broader community.


We are looking for an intern for our Customer Success Team, to work as a Customer Onboarding Engineer with our amazing LatAm team in our office in Florianópolis, Brazil.
 

What will you do?

  • Administrative tasks (equipment manuals, documentation development, among others)

  • Relationship and onboarding of new clients to the Infraspeak platform

  • Support work for Customer Success colleagues

  • Keep learning: constantly acquire new skills and don’t be afraid of trying something new.

Who are we looking for

  • Academic background in Engineer areas: Mechanical, Electrical, and others

  • Great knowledge of English

  • Use Excel like a ninja 🥷🏽

  • Passion for teaching, and a positive attitude toward issues and challenges

  • Energy and enthusiasm for working with clients

  • Hard work ethic and self-starter mentality

  • Availability to regularly travels

  • Be a team member. 

What do we offer?

  • An internship that will allow you to contact first hand with a fast-growing company

  • A startup environment, where you will see the company (and yourself) grow beyond a dozen people to a worldwide reference in the field (some people call it ambition, we call it focus) 🌎

  • A balanced work environment where you will have autonomy, responsibility, ownership, and freedom to make mistakes and to learn from them

  • Regular events to promote knowledge sharing and team engagement.

H1B sponsor likely
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