NextRaise Logo
NextRaise
JobsDiscover rolesJob TrackerTrack applied positionsMy ResumesBuild & optimize resumes
Tools
Job Match AnalyzerPaste JD, get fit scoreATS ScoreScan for ATS issues
Chrome Extension
ResumesJobsProfile
Jobs
5 days ago
Betsson·5 days ago
5 days ago

Customer Service Agent - Lithuanian Speaking

Vilnius, MaltaRemoteMid · 2-5 years

Sign up free to see how well your resume matches this role.

About this role

Are you a problem solver, excellent communicator and a people person? 
If so we are looking for you to join our award winning customer service team based in our stunning offices in Vilnius!

The Wow 

You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson is limitless!

At Betsson Group we work with a Hyrbid Work From Home (WFH) model, giving you the flexibility of working 3 days in the office and 2 days at home. 

We want you to excel in the following:

  • Help both Lithuanian and English speaking customers via e-mail, chat and telephone
  • Work together with your team to reach the best customer satisfaction (including other KPI's)
  • Translate promotional texts and/or customer surveys in your local language
  • Manage customer accounts 
  • Follow company policies and practices regarding player safety, protection, and responsible gaming

What's in it for me?

Here at Betsson not only do you get the chance to work across our leading markets but also with a team of excellent Customer Service Agents. There will be ample opportunity to progress your own skills, develop your knowledge of the iGaming industry and be a part of a multicultural, friendly environment. We want our employees to embody the value of One Betsson and enjoy the perks of being a Betssonite!

You're good at:

  • Communication written and verbal in both Lithuanian and English
  • Strong Microsoft Office knowledge
  • Background in customer service, this can be face to face, online or via phone calls
  • Multi-tasking and time management 

Extra Awesome:

  • Previous iGaming experience 
  • Additional language skills: Russian, Latvian, Estonian...

What we offer?

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

Good to know:

  • Start date: Every second week, training is provided
  • Salary: The salary consists of a base salary and a bonus scheme.
  • Work hours: As a customer service agent you work shifts
  • Location: Vilnius, Lithuania

 

 

Challenge Accepted?

By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy

 

H1B sponsor likely
AI tools
Apply faster with autofillThe NextRaise extension autofills your application in one click.Get the extension

Similar jobs

  • Customer Service Agent - Latvian Speaking at betssonMalta
  • Danish Speaking Customer Service Agent - Work In Sofia, Bulgaria at mercier-consultancy-groupMalta
  • Senior Agent, Customer Service (Multi-Lingual) at OKXSliema, Malta
  • Customer Service Agent - Nordic speaking at betssonMalta
  • Finnish-speaking Customer Service Agent in iGaming - St. Julian's, Malta at next-job-abroadValletta, Malta
  • Danish-speaking Customer Service Agent in iGaming - St. Julian's, Malta at next-job-abroadValletta, Malta