Seeking a Customer Service Representative to deliver seamless customer experiences and manage order-to-cash processes for assigned accounts. Key responsibilities include proactive communication and cross-functional collaboration. Ideal candidates will have strong English communication skills and experience with SAP or similar ERP systems.
Skills
- sap ecc
- order-to-cash process
- customer service
- english communication
- salesforce
- microsoft office
- order management
- process improvement
- compliance standards
- sox compliance
- audit support
- customer relationship management
- cross-functional collaboration
- problem solving
- stakeholder management
- customer inquiry resolution
- order documentation
- quality management
- international trade processes
- sales operations
- customer master data management
- process alignment
- supply chain coordination
- logistics coordination
- warehouse coordination
- sharepoint
