Customer Service Specialist for an AI Startup in the US (Home Based Full Time)
San Francisco, United States of AmericaOn-siteFull-timeMid · 2-5 yearsH1B likely
About this role
• Monitor and action escalated tickets from the company's AI agent system. • Review AI-generated task requests and complete the required actions on behalf of customers. • Perform personal assistant-type tasks as needed. • Communicate primarily via email, phone, or the platform with vendors and service providers. • Mark tickets and tasks as completed in the system once they have been actioned.