Customer Success Manager (U.S.)
Hive Learning, United States of AmericaMid · 3-5 yearsH1B likely
About this role
Degree: Bachelor’s degree required
Experience: 3–5 years in SaaS CS or Account Management
Responsibilities:
• Lead onboarding for new U.S. clients
• Conduct quarterly business reviews
• Train sales teams on Hive Perform
• Drive usage and ensure >90% retention
• Identify expansion opportunities
• Serve as senior contact for U.S. customers
• Provide technical and strategic support