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Jobs / Customer Success Manager in United States of America
14 days ago
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IW
Illinois Tool Works·14 days ago
14 days ago

Customer Success Specialist

Troy, United States of AmericaFull-timeMid · 2-5 years

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About this role

Join our team as a Customer Success Specialist, where you will drive customer retention and renewal execution across a defined territory. Support Hobart Service’s retention strategy by ensuring effective onboarding and proactive engagement. Ideal for candidates with experience in customer success or account management.

Skills

  • customer onboarding
  • customer retention
  • renewal management
  • crm
  • risk identification
  • customer engagement
  • kpi management
  • process improvement
  • data analysis
  • customer service
  • sales support
  • business review facilitation
  • upselling
  • cross-selling
  • customer relationship management
  • collaboration
  • analytical skills
  • communication
  • business acumen
  • commercial services
  • food equipment services
H1B sponsor likely
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